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Here are some useful local names and addresses for anyone needing help and advice, along with information on health, leisure activities and campaigning. Independent Advice AgenciesAge Concern Hackney ColdlineColdline provides free, confidential and independent advice to those in the community ‘at risk’ from the cold. It is open to older people, people with a disability or parents with a child under 5 years old who are experiencing problems keeping warm and live in Hackney. 22 Dalston Lane Tel: 020 7241 2299 for the Age Concern Hackney Coldline Emergency Line. Office Hours: 9.30am to 5.30pm Monday to Friday. Age Concern Hackney Information ServiceBased at the same address as Coldline, this service has information on a wide range of topics including leisure, transport, well-being and housing. Freephone Service: 0800 917 9830 - 9.30am to 5.30pm Monday to Friday. Drop-in times: Monday & Wednesday 10am to 1pm, Tuesday 2pm to 4pm. Citizens Advice Bureau (CAB)Hackney’s Citizens Advice Bureau is based on two sites in the borough. Anyone wanting to use the service is asked to go to the office nearest to where they live. The CAB provides free, confidential, impartial and independent advice on a range of topics including welfare benefits, housing and legal matters. You can gain more information about their services from the CAB Website - http://www.adviceguide.org.uk Telephone Advice Line0870 126 4013 - covering both offices, the phone line is open 1pm to 3pm Tuesday and Wednesday. WebDalston CAB491 Kingsland Road Phone: 0207 249 8027 Mare Street CAB236 Mare Street Phone: 0208 525 6350 Hoxton Trust Legal Advice ServiceProvides advice on benefits, debt and housing. 156 Hoxton Street Tel: 020 7613 4174 Drop-in times for new clients: 10.30am to 12.30pm Monday and Thursday. Getting work done in the homeMobile Repair ServiceProvides a low-cost repair service for older and disabled people in both public and private housing. Work undertaken includes repairs to appliances, heating, electrics, carpentry, plumbing and security. Also provides accident and falls prevention services including free home safety checks with remedial work. Tel: 0845 45 00 410 — 9.30 am to 1 pm and 2 pm to 4.30 pm. Anchor Staying PutHelps older owner occupiers and private tenants to arrange repairs, adaptations and improvements to their homes. Will provide help with getting grants, finding builders and supervising the work. Also has a Small Repairs Service and a new Gardening Service. Tel: 020 7249 6012 or 020 7249 4543 - 9am to 5pm Monday to Friday. Staying healthyThe Sharp EndProvides a healthy living and resource centre for people aged 50 and above living in Hackney. Offers a variety of activities aimed at benefiting physical and mental well-being. This includes creative writing classes, yoga and salsa. Classes are suitable for people of different levels of fitness and mobility. Newlon House Tel: 0207 923 8690 Stop Falls NetworkNewlon House Tel: 08450 940 881 In ShapeHealthy Living Network. Newlon House Tel: 0207 923 9031 Hoxton Health GroupBased at St Leonard’s, this group offers acupuncture, aromatherapy, herbal medicine, homeopathy, shiatsu massage and osteopathy to the over 60s as well as gentle exercise and healthy living classes. Treatments are free, but you have to be a member of Hoxton Health Group at a cost of £8.00 per calendar month. Tel: 020 7739 2533 NHS Direct (24-Hour Helpline)The Helpline is staffed by nurses who can offer advice on medical problems. Tel: 0845 46 47 Lunch and leisureIf you would like a list of lunch clubs and leisure activities in your area, please phone the Age Concern Hackney Information Service - Freephone 0800 917 9830. Hackney Community CollegeThe college welcomes older people to day and evening classes in arts, crafts, cookery, languages, information technology, further education and much more. Shoreditch Campus Tel: 020 7613 9123 Getting involvedAge Concern Hackney Silver SurfersThis is a new service which provides access and training to older people in Hackney who wish to use computers. It is aimed at both beginners and experienced users. The Lawns Tel: 020 7254 2183 Office Hours: 9.30am to 5.30pm Monday to Friday. Council for Older PeopleThe Council for Older People (CfOP) is a borough-wide forum open to all older people in Hackney. It’s membership is made up of both individuals and representatives from a diverse range of older people’s groups. From these groups, it elects a committee every two years. The Committee meets monthly and holds discussions on a variety of topics of concern including housing benefit, disability transport, health and social care provision. It also organises quarterly open meetings where older people can find out information and have their say on important local and national issues. The Council for Older People provides a base for consultation and seeks to ensure that older people are represented in the local and London-wide planning of services. Age Concern Hackney - CfOP Tel: 020 7241 5904 Hackney Pensioners ForumA local organisation which campaigns on behalf of pensioners and pensioners’ groups in Hackney. 41 Keir Hardie Estate Tel: 020 8806 1194 Volunteering at Age Concern HackneyVolunteers play an important role at Age Concern Hackney. They help the organisation to make a real difference to the lives of older people through the knowledge, experience and commitment they bring. Are you a sociable and patient person? Are you interested in working with people? If so, you may like to join our Befriending Scheme, help older people learn to use computers, assist on the Information Service or help out at events. Age Concern Hackney offers help with expenses, appropriate training and support. For information on volunteering please contact Age Concern Hackney - Tel: 0800 917 9830 - 9.30am to 5.30pm Monday to Friday. |
Coldline Fact Sheets
This fact sheet in PDF format |
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Where To Get Help (Coldline Fact Sheet 6)
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